Frequently Asked Questions

Answers to common questions about how Infowyse AI deploys automation, handles data, and scopes engagements.

What is AI business automation?

It is the application of advanced AI technologies—like Large Language Models and computer vision—to handle business processes that previously required human intervention. The goal is to create systems that can reason through unstructured data and perform complex decision-making.

How long does implementation take?

A standard workflow automation typically takes 4 to 8 weeks from discovery to deployment. Larger enterprise integrations can take up to 16 weeks depending on architectural complexity.

Is my proprietary data used to train public AI models?

No. Infowyse strictly utilizes siloed enterprise instances. Your proprietary data and business logic are never used to train foundational or public models. We implement enterprise-grade data perimeter controls.

What is 'grounded intelligence' in the context of Infowyse?

Grounded intelligence refers to our proprietary methodology of ensuring AI outputs are strictly derived from your specific enterprise data and verified external sources, effectively eliminating 'hallucinations' in critical business workflows.

What industries do you specialize in?

Our primary verticals include Fintech, Healthcare, Logistics, Energy, Legal, Retail, and Defense Manufacturing. However, our modular agent architecture can be adapted to virtually any industry with structured or semi-structured data.

How does Infowyse pricing work?

We offer three tiers: Starter ($2,500/mo) for a single workflow, Growth ($7,500/mo) for up to 5 workflows with dedicated support, and Enterprise (custom pricing) for unlimited workflows with SLA guarantees. Annual billing saves 15%.

Is there a free trial or proof of concept phase?

We offer a complimentary Discovery Call and Operational Audit for qualifying enterprises. This initial assessment maps your automation opportunities before any financial commitment.

What compliance standards does Infowyse support?

Our infrastructure is SOC 2 Type II certified and GDPR compliant. We also support HIPAA-ready deployments for healthcare clients and maintain comprehensive audit logging for regulatory reporting.

Can Infowyse integrate with our existing CRM and ERP systems?

Yes. We provide native connectors for Salesforce, HubSpot, SAP, Oracle, Microsoft Dynamics, and many other enterprise platforms. Custom API integrations are available on Growth and Enterprise plans.

How do you ensure the accuracy of AI outputs?

Every output passes through our Grounded Verification layer, which cross-references results against your enterprise data. We maintain a minimum 95% confidence threshold before any automated action is executed.

What happens if an AI agent makes an error?

All critical workflows include human-in-the-loop checkpoints. For fully automated processes, we implement rollback mechanisms and real-time anomaly detection that flags outliers for human review.

Can I scale up or downgrade my plan at any time?

Absolutely. Plan changes take effect on your next billing cycle. Upgrading is instant — additional workflows are provisioned within hours. Downgrading preserves your data for 90 days.

How is my data stored and encrypted?

All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Data is stored in isolated tenant databases. On-premise deployment is available on the Enterprise plan for maximum data sovereignty.

Do you offer on-premise deployment?

Yes, on-premise and air-gapped deployments are available on the Enterprise plan. This option is popular with clients in defense, government, and regulated industries.

What kind of support do you provide?

Starter includes email support with 48-hour SLA. Growth includes priority support with 12-hour SLA and a dedicated account manager. Enterprise includes 24/7 support with custom SLA guarantees.

How do your multi-agent systems work?

We deploy specialized AI agents for different domains (e.g., Finance, Compliance, Strategy) that collaborate within a secure orchestration layer. Each agent is optimized for its specific task and communicates through our consensus protocol.

Can I see a demo before committing?

Yes. Book a consultation through our website and we will arrange a tailored demonstration using scenarios relevant to your industry and operational challenges.

What is the onboarding process like?

Phase 1 is a Discovery Call (day 1-3), Phase 2 is an Operational Audit (week 1-2), Phase 3 is System Design (week 2-4), and Phase 4 is Deployment & Optimization (week 4-8). You have a dedicated architect throughout.

Do you provide training for our team?

Growth and Enterprise plans include onboarding workshops for your team. We provide documentation, video tutorials, and optional recurring training sessions to ensure your team can operate and monitor the deployed systems.

What reporting and analytics are included?

Starter includes monthly performance reports. Growth includes weekly reports and a custom analytics dashboard. Enterprise includes real-time monitoring dashboards with customizable KPIs and alerts.

How do you handle system downtime or outages?

We guarantee 99.5% uptime on Starter, 99.9% on Growth, and custom SLA guarantees on Enterprise. Our infrastructure includes automatic failover, load balancing, and 24/7 automated monitoring with incident response.

Can I export my data if I leave?

Yes. We provide full data portability. You can export all your data, configurations, and workflow definitions at any time in standard formats (JSON, CSV). No data lock-in.

What makes Infowyse different from RPA tools?

Traditional RPA follows rigid rule-based scripts. Infowyse agents use neural reasoning to handle unstructured data, adapt to changing conditions, and make context-aware decisions — they understand intent, not just instructions.

Do you offer white-label solutions?

Yes. Enterprise clients can white-label our automation platform under their own brand. This includes custom branding, dedicated infrastructure, and API access for seamless integration into your product offerings.